Kei

A ryokan is a traditional Japanese inn featuring tatami-mat rooms, futon bedding, communal or private baths, and multi-course kaiseki meals. Guests typically wear yukata (cotton robes) provided by the inn. A ryokan stay is one of the most authentic cultural experiences Japan has to offer.

Upon arrival, you'll be provided with a yukata (light cotton robe) and a pair of slippers. You can wear the yukata throughout the ryokan — to dinner, to the onsen, and even for a stroll in the neighborhood. Indoor slippers should be removed before stepping on tatami mats.

Kei has limited English support. We recommend using a translation app or asking your hotel concierge to help with any pre-arrival communication. The staff is very welcoming and will do their best to assist.

Check-in is from 15:00 and check-out is by 10:00. If you arrive early, most ryokans can store your luggage while you explore the area. Late check-in may be possible — contact the ryokan in advance to arrange.

Yes, Kei features an onsen for guests. Japanese bathing etiquette requires washing thoroughly before entering the bath. Most onsen have separate bathing times or areas for men and women. Bring a small towel but leave large towels outside the bath area.

Kei offers private onsen baths, which are ideal for guests with tattoos. Private baths can be reserved for personal use, so tattoo restrictions typically don't apply.

Yes, Kei offers private onsen (kashikiri-buro) that can be reserved for personal or family use. This is perfect for couples, families, or guests who prefer privacy. Ask at the front desk upon arrival to reserve a time slot.

Yes, most ryokans including Kei offer luggage storage for guests arriving before check-in time. You can also use coin lockers at the nearest station or luggage delivery services (takkyubin) to send bags directly from the airport or previous hotel.

Yes, Kei provides complimentary WiFi throughout the property. Connection is available in guest rooms and common areas.

Yes, Kei accepts major credit cards including Visa, Mastercard, and JCB. Some ryokans may also accept American Express. It's always good to have some cash as a backup for small purchases.

The nearest station is Kusatsu Bus Terminal. You can reach it by local train, subway, or taxi. The ryokan can provide detailed walking directions upon request.

You can book Kei through trusted platforms like Booking.com or Expedia. Click the "Check Prices" button on this page to check availability and rates. We recommend booking at least 2-4 weeks in advance, especially during peak seasons (cherry blossom in March-April and autumn leaves in November).